Once an order is placed you will receive a confirmation email with details of your order. When the order has been shipped you will receive another email confirming completion of your order.
All orders are dispatched via a Royal Mail first class service either same day or next day- Monday to Friday after order is placed. Orders placed on a Saturday will be dispatched the following Monday.
Proof of posting is always obtained.
If your order does not arrive within 1 week please contact me so that we can resolve any issues.
Postage is charged at a realistic rate that corresponds to packaging costs as well as the postage service provided. We do not make extra money on postage!
Fair Postage & Packaging Costs
UK Orders up to £25.00 – Only 75p if less than 5mm thick (eyes or body braid/rib) or £1.25 postage & packaging unless the order contains a UV Torch or Thread in which case the delivery charge will be £3.4o
Orders over £25.00- Free ! ( UK only )
International shipping information
International buyers are responsible for tax or duties incurred during the customs process in their country. We advise you check with your country’s customs authority for more information.
Shipping costs for International buyers will be shown at checkout once your destination is selected.
All International orders shipped by Royal mail International standard. Shipping times can vary from 5- 7 days plus customs inspection times.